Frequently Asked Questions
Get answers to the most common questions about tio.ng
General Information
TIO.ng (Take It Online Nigeria) is a website-as-a-service platform that provides fully optimized and professional custom website design tailored to meet the unique needs of brands. Our services include on-demand content updates, website hosting, security, and management, all delivered in a convenient and affordable package.
TIO.ng simplifies website development and management. Our dedicated team of web experts is committed to empowering individuals and businesses with intuitive tools for creating websites. We make it easy to launch stunning and functional websites that cater to all your needs, allowing you to focus on running your business.
TIO.ng is ideal for brands that want a strong online presence with a modern, fast-loading, mobile-friendly (responsive), and up-to-date website. We prioritize your website so you don’t have to. Whether you’re a budding entrepreneur, a creative freelancer, or an established brand, we provide the perfect platform to bring your vision to life.
At TIO.ng, we understand that every business is unique. That's why we avoid using templates. Our in-house design professionals will create a completely custom website tailored to your specific needs, ensuring it accurately reflects your brand and resonates with your audience.
TIO.ng streamlines the web design process, eliminating the need for lengthy, unpredictable, and costly projects. Our package includes both design and content updating services, allowing you to receive a complete website in a fraction of the time and cost compared to traditional web design methods. Unlike traditional arrangements that create a stand-alone website and require you to manage a separate CMS, we offer a custom website build and take care of all the technical complexities, including management, updates, security, and hosting.
Features Included
Your website's features and modules depend on your selected subscription package. Please visit our plans and pricing page for more information about our offerings.
You will receive a username and password to access web statistics and update your website content. For major structural changes to your website, please send us your update requests via email or phone, depending on your preference. Our support team will be happy to assist you and ensure your requests are completed on time.
Some level of SEO is included with your website. All TIO.ng websites are designed and regularly updated with SEO best practices in mind. However, to further optimize your website’s rankings, you can enhance your SEO efforts through your blog posts and website content. Quality content is crucial, and it can significantly improve your website’s organic rankings.
You can request as many revisions as you need. Simply submit your revision and content update requests through phone or email. Our team will efficiently organize and address your requests to ensure your website stays up to date.
We do not accept requests that require specialized software or expertise, such as graphic design or video editing. For a clearer understanding, please consider scheduling a discovery session with a member of our team.
Pricing and Support
The monthly subscription cost of Tio.ng depends on the subscription package you select. Please visit our plans and pricing page for more details on our available packages.
The hosting fee is included in your monthly subscription. There is no additional cost necessary to keep your website running smoothly.
You can pay with your Card, bank transfer, QR code or USSD.
Yes, you can upgrade to a bigger plan at any time.
Your website will enter a redemption period of 15 days, during which you will not be able to update it. After this period, access will no longer be available. However, we will export your entire website, including HTML files, CSS, images, and scripts, for your records and safekeeping. You can request this export at any time.
We provide a comprehensive support system that goes beyond traditional phone and email assistance. Our built-in feedback feature on your website allows you to easily request changes and provide input in real-time, directly through the website interface. This streamlines communication of your needs and ensures that your requests are accurately captured and promptly addressed. Our dedicated team consists of real people who understand your needs and possess the technical expertise to fulfil your requests. We take pride in being available to respond to your phone calls and emails promptly.